1. Refund Eligibility

    • Triggered only after successful return inspection or approved cancellation before shipment.

    2. Refund Methods & Timelines

    Payment Method Refund Timeline
    Credit/Debit Card 7–14 business days
    UPI/Net Banking 3–7 business days
    Cash on Delivery (COD) Bank transfer (7 days)
    Wholesale (Bank Transfer) 10–15 business days

    3. Partial Refunds

    Applicable if:

    • Parts of a bundle are missing.

    • Item returned used/damaged (deduction = up to 50% of item value).

    4. Non-Refundable Charges

    • Original shipping fees (unless return is due to our error).

    • Gift-wrapping charges.

    5. Wholesale & B2B Refunds

    • Deductions may apply for restocking fees (5–10%) or custom import duties.

    • Refunds issued via bank transfer only; processed within 15 business days.

    6. Failed Refunds

    If refund fails due to incorrect bank details, the customer must update information within 30 days.